Channel Manager for Hotels, Guesthouses and B&Bs

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Welcome Connect puts you firmly in charge of your hotel's online presence. It reacts, so you don't have to. Offering real-time, two-way connections to major online reservation agencies including Booking.com, Laterooms, Expedia, LastMinute.com and many more, Welcome Connect provides full control over rate and availability distribution and seamless delivery of reservations into Welcome booking systems. Save yourself time manually updating agency websites, avoid accidental overbooking, say goodbye to reservation faxes and make the most of your Facebook page with Welcome Connect.

Live availability and rates and automated booking delivery

Welcome Connect knows exactly how many rooms you have free on any given date and reacts to changes in availability if, for example, a telephone booking is entered into the Welcome booking system by hotel staff. This means an end to the laborious task of manually updating each of your agency websites with your latest availability. The same is true for your rates, which are automatically transferred to each agency (or 'sales channel', as they are commonly known these days).

Potential guests who find you on Laterooms, for example, will have access to your live room inventory and, if they place a booking, the reservation will automatically transfer itself to your reservation chart without you having to lift a finger. No more emails or faxes!

Web-based management console

The Welcome Connect management console is fully web-based and accessed through your internet browser (i.e. Internet Explorer). This makes the system truly portable as it can be accessed from any PC or Apple Mac with an internet connection.

Tweak availability lead times, available rooms, set up discount codes and run reports - wherever you are and at a moment's notice.

You are in control

Those fearful of losing control of their hotel's room stock need not worry. Welcome Connect allows you to choose exactly which rates and rooms each sales channel receives and you can block off availability entirely for specific dates with just a few clicks of the mouse in either the Welcome Anywhere or Welcome 21st booking systems.

For example, if you only wish to send a particular agency late availability, you can do so. Similarly, if you have an agreement with an agency whereby you must supply a year's worth of availability, this can be set once and Welcome Connect will do the rest of the work for you. Need to guarantee a certain number of rooms for a particular agent? No problem.

Reporting

Welcome Connect offers reports for channel performance over any date range. For each active channel you have subscribed to, it will display average lead time, number of bookings, number of room nights, revPAR, total booking value, average room rates and more.

Each report can be exported to a CSV file for further analysis in Microsoft Excel.

Get your valuable time back and boost your ranking

One of the major benefits of the Welcome Connect channel manager is its ability to save you a great deal of time updating multiple agencies and transferring confirmed bookings to your Welcome system. Not only this, but it could even help improve your performance on their websites.

Some agencies will stipulate that you must send a specific amount of availability to them and Welcome Connect's automated delivery of availability helps you maintain a smooth relationship with them and possibly increase your ranking on their site.

Monetise your Facebook page

Most hotels have Facebook profiles, but very few offer the ability to book rooms directly through the social network site. With Welcome Connect, your Facebook page is treated as a separate sales channel, allowing you to publish live rates and availability directly to it. Visitors can check availability and make reservations, making your social network considerably more profitable.

In tune with your website

Welcome Connect comes as standard with the Welcome Online Booking Module for your website. This is a channel itself (albeit your most profitable one) and Welcome Connect allows you to treat it as such with added benefits including the ability to set up discount codes to tempt people through your digital door.

What our customers say

"We needed to simplify the process of releasing rates and availability to Booking.com and Welcome Connect fitted the bill perfectly. It has proved faultless. It's a massive time saver for us and has even helped us increase room sales! Definitely recommended."

The Revelstoke Hotel

Software Overview

• Fully web-based channel manager solution*

• Compatible with the Welcome 21st Property Managment System and Welcome Anywhere Booking System

• Automated synchronisation of availability and rates with leading travel agencies including Booking.com and Laterooms

• Confirmed bookings are transferred automatically to your Welcome booking chart

• Set lead time and release days to fine tune the amount of availability you let out to each channel

• Specific room allocation, per channel

• Specific rate allocation, per channel

• Full control of the Welcome Online Booking Module for your website - set up discount codes and configure optional extras

• Report on bookings taken, bed nights, average lead time, average stay length and more

Call us on 0845 4582121 or email to find out more.

*Certain browsers may not support all features. Welcome recommend Internet Explorer or FireFox.