What we do...

We make technology work for hotels. And we've been doing so for over 25 years.

If you're a hotel owner, manager, receptionist, member of an F&B team, guesthouse or B&B owner, our software has been designed to assist you through your daily duties and free up more of your time for that all important task of providing the best service for your guests.

We want to help you be more profitable; we don't want to confuse you with multiple menu screens and technical jargon.

Solutions for Hotels

For hotels, the Welcome 21st Property Management System offers full reservation, billing, ledger and reporting facilities along with a comprehensive reservation chart featuring multiple views, house lists, invoicing and group booking options.

The system is also available with our online booking module at just 3% per booking.

Welcome 21st has been developed over the course of 15 years with vast input from our customers and as a result, is one of the most complete and feature rich property management systems on the market. But don't just take our word for it:

"The accommodation we offer is distinctive and unusual and, consequently, has complex configuration needs. With Welcome’s help, the software supplied has covered all the angles." The Hoste Arms

Solutions for B&Bs and Guesthouses

B&Bs, guesthouses and smaller hotels can benefit from our booking system for smaller establishments - Welcome Anywhere.

Fully web-based, it is a truly portable reservation system and can be accessed from any web-connected PC, Mac, iPhone or iPad. With online booking included as standard and at just £35 per month, Welcome Anywhere will help you become more profitable.

"We were looking for a solution to the reservation book and Welcome Anywhere offers us the right package at a very surprisingly reasonable price! It has brought us up to date in technical terms and will improve customer satisfaction." St Austell Brewery

...and there's more

The Welcome Connect Channel Manager provides two-way links to leading online booking agencies, including Booking.com and is compatibile with both Welcome 21st and Welcome Anywhere.

Our range of touch screen till systems are fully compatible with Welcome 21st and Welcome Anywhere, offering a fully integrated front of house and F&B operation, for any sized establishment. Post your guests' restaurant bills to their room accounts and watch as consolidated sales figures transfer themselves automatically into end of day financial reports.

Recognising that you need a little bit more than a good product, we also place a great deal of importance on our support service which is available around the clock, every day of the year.

Don't forget to take a look at our Additions. We can supply automated remote backup services, secure credit card storage, automatic post code look up and a wealth of interfaces to third party systems including switchboards, door locks and guest internet services.