News article - Solutions for the hotel industry since 1984

Welcome 21st Comprehensive Property Management System

Booking system for smaller establishments

Welcome develop new system for storing credit card data

If you are collecting and storing credit card details you may be putting your business at risk.

Any hotel wishing to store cardholder data must meet the Payment Card Industry (PCI) Compliance standards, which have been agreed between the major card issuers.

Failure to comply may result in heavy fines, restrictions or permanent expulsion from card acceptance programs. More damaging could be the bad publicity and compensation claims associated with any breach of security.

Welcome can provide its end users with access to a secure web page which maintains an encrypted database linking a unique token to credit card details and names.

However, dont panic!

On the positive side, this is an extra opportunity for hoteliers to prove that they care about the service they provide. Showing that guests are protected from credit card fraud will be good for your business.

Welcome can help you meet the PCI compliance standards by storing the details securely.

This meets several of the essential requirements by:

Storing authorised user names and passwords.
Logging all access to the credit card details.
Maintaining a firewall.
Managing an anti-virus system.
Protecting the storage medium from loss, damage or unauthorised access.
Regularly testing its own security systems and processes.
Encrypting any transmission of cardholder data.
Deleting all outdated records.

What Welcome offers is:

A web page where hotel staff and on-line bookers can enter card details securely. The data will be checked for valid numbers and expiry dates, not checked against the card issuers’ databases or hot files.
On completion of this data, an email is sent to the hotel containing the booking reference and dates along with a random, unique token to confirm that this booking has a corresponding credit card.
An option for senior authorised users to view the card details, provided they enter their passwords and the unique token.
A log of all access to the secure data.
A management web page where authorised users can be added or removed and a separate dialogue where individuals can reset their passwords.

For more information please contact us via email or call 0845 4582121.