Fully integrated
Welcome Secure is compatible with all of our solutions - Welcome 21st PMS, Welcome Online Booking and Welcome Anywhere Level One.
Anyone logged into the Welcome Booking System at a hotel can store card details. Welcome Secure does not store name and address details, it only stores details of the card, the hotel ID, booking reference and dates. 30 days after departure, this is all deleted. On entry, card details are checked for completeness and consistency.
Password hierarchy
No-one at any level can find out anyone else’s password, though managers and Welcome managers can reset passwords for users who have lost theirs.
Secure retrieval
On each booking form for which a card has been stored, there will be a “retrieve” button. To use this, the operator will need a username and password with the relevant status. The Booking System will produce the unique retrieval code associated with each booking. |
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Full audit trail
All entry and retrieval is logged, as are any password changes. Records in the log are retained for 2 years so that any guest who fears that his card has been accessed can enquire about any activity from entry to deletion.
Security
The card details, usernames, passwords and the access log are all stored on a secure server, separate from any other Welcome data and encrypted with 128 bit technology. If someone, somewhere manages to steal the files and crack the code, they would still need to link the cards to the names and addresses stored elsewhere.
Signing Up
Call us on 0845 4582121 or email to find out more.
To achieve Payment Card Industry standards of security, check at www.pcisecuritystandards.org for the full requirements. As a minimum, each hotel still needs to have procedures for controlling authorisations on a “need to know” basis and for keeping passwords secure. They also need to protect the name and address data stored on their own computers.
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